I bought one of the large red light mats for my German Sheppard, Luna. We've managed to convince her to sit on it after some persuasion! We really have seen a difference! The team were absolutely amazing helping me pick one and after care once I got it and tips and tricks to get Luna to stay on it. Always email back quickly, always looking for ways to be helpful!
Couldn't recommend them more!
Thank you Jade, Luna sounds like she keeps you working for it but it's so worth it when they finally settle. Really glad the tips helped and that you've started to see a difference. The photo is brilliant, and we're really glad it's benefiting her.
Elliott & Mila
Bought this for Coco, who has arthritis in her back legs. Being battery powered is brilliant, no cables getting in the way or restricting where she can settle. It’s really well made and feels sturdy.
It took her a few weeks to properly get used to wearing it, she could walk around fine, but now she’s completely happy to relax with it on in the evenings. It’s become a nice, easy part of her routine and I’ve noticed a genuine difference since we started. Will share a picture
Thank you for sharing this. It's really good to hear that the battery-powered design has made such a practical difference for Coco, that freedom to settle wherever she's most comfortable is exactly what we had in mind.
The settling-in period she had is completely normal, and it sounds like you've been really patient with her. A few weeks to get used to something new around a leg is about right, and the fact she's now happy to relax with it on in the evenings is a great sign.
It's lovely to hear you've noticed a genuine difference since starting. We'd be glad to see a photo of Coco when you're ready to share one.
Kind regards,
Elliott & Mila
Hello. Why don't you list the irradiance? It is a very important piece of information, yet it doesn't appear anywhere on the website. Is that why they are cheaper? I look forward to your reply; thank you.Per això són més barates? Quedo atenta, gràcies
Hi Eva,
Thank you for raising this. We've now added a Specifications & Certification section to the product listing, which includes the confirmed irradiance of 124.1mW/cm² at surface contact, along with the full wavelength, LED and certification details.
We're pet owners ourselves and understand the cost of treatment all too well. Red light therapy has changed things for our own dog Mila, who has arthritis, and we want other dogs to benefit from it the way she has, which is why it's priced the way it is.
If you'd like any more details before purchasing, please email us at info@chillypup.co.uk, we'd be more than happy to help.
Kind regards,
Elliott & Mila
Bought the WiFi camera. Surprised how good it actually turned out to be. I particularly like the motion detection that can be linked to your phone or smart watch, giving you notifications. The microphone and speaker are fine for 2 way communication. There are 2 cameras essentially in 1 unit. One which you can manipulate (and follows motion, if you set it that way) and the other is fixed giving you a broad overview of the surroundings. Different light settings allow you to see in the dark very clearly. I’ve found this camera useful in a number of settings around the home so you can communicate with your pets whilst you are out for long days or even in the garage look after your possessions whilst you are away on holiday for example. It’s pretty versatile and can easily be set up anywhere. Recommended, you use again. Thank you chillypup!
Hi Craig, thank you so much for such a detailed review, it is really helpful for other customers considering the PawCam. It sounds like you have explored pretty much every feature it has to offer, and it is great to hear the motion detection, two way audio and dual lens are all working well for you. The versatility is something we really liked about it too, it works just as well for keeping an eye on the house as it does for checking in on a pet. Thank you for recommending us.
With wagging tails, Elliott & Mila
We're in Alberta, Canada and bought this for Frankie's hind leg. It's a great concept and works best when he's settled in his bed or on the sofa.
Personally I think the pad is slightly easier because it doesn't need repositioning, but the wrap allows you to target one specific area which is exactly why we bought it.
Happy overall and customer service was excellent.
Thank you for sharing this, really glad the wrap has been useful for Frankie. You make a fair point about the pad versus the wrap, they do serve slightly different purposes, and for targeting one specific area the wrap is exactly the right choice. Great to hear customer service hit the mark too.
Wishing Frankie well from Newport.
Elliott & Mila
