🦴
Pup-Tested & Approved

Every product is tested by our Chief Pup, Mila.

📦
Free Tracked Shipping

Every order tracked from dispatch to your door.

💳
30-Day Money Back Guarantee

Not happy? Return any item for a full refund.

🏡
Proudly Welsh

A small British business based in South Wales, shipping worldwide.

Want to see everything? 🐾

Browse our collections of pup-friendly gear.

Frequently Asked Questions

Where do your products ship from?

Our products are shipped directly from our UK and overseas trusted suppliers.

How much is delivery?

We offer free tracked delivery on all orders. As soon as your order is dispatched you will receive a tracking link.

Do you ship internationally?

We currently ship to the United Kingdom and the United States. If you're outside these regions, please contact us before ordering and we'll do our best to help.

Can I cancel my order?

You can cancel your order before it has been processed. Once it has been processed you are unable to make any changes.

What if my item arrives damaged or incorrect?

If your product arrives damaged, faulty, or not as described, please email us at info@chillypup.co.uk within 7 days and we’ll resolve it for you.

How do I contact you with a question?

You can reach us anytime at info@chillypup.co.uk.