HeartSnug Lick Mat

Frequently Asked Questions

What kind of food works best?

Soft, spreadable treats like peanut butter, pâté, or wet dog food work perfectly. You can also freeze it with toppings for a longer-lasting challenge.

Is it safe for puppies?

Yes! It’s made from BPA-free, food-grade silicone and is safe for all dogs. Just supervise during use, especially with strong chewers.

Can I use it for regular meals?

Absolutely. It’s a great way to slow down mealtime and turn feeding into an enrichment activity - especially helpful for fast eaters or anxious pups.

How do I clean it?

The pad is dishwasher safe (top rack), or you can simply rinse it with warm soapy water. It’s quick-dry and easy to keep fresh between uses

Will it stick to any surface?

The suction cups work best on smooth, flat surfaces like tiles, bathtubs, hardwood floors, or glass.

Do you ship worldwide?

We currently ship to the UK and Europe. If you are outside these regions, please contact us.

How long does shipping take?

We offer free UK tracked delivery on all orders. As soon as your order is dispatched you will receive a tracking link.

How do I contact you about my order?

You can email us at info@chillypup.co.uk and we’ll aim to reply within 1–2 working days.

What Pup Parents Are Barking About 🐾

Brilliant quality!
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The cooling vest has been a game-changer for our daily walks. It was really reassuring to see another Frenchie (Mila!) had used it and it worked well - gave me confidence to buy, and I’m so glad I did. My bulldog Ruby stays much cooler and comfier now, even on warm days.
Sophie, Cardiff
Adventure harness
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This harness is brilliant for our hikes with Max. It feels sturdy but not heavy, and the reflective straps give me peace of mind on evening walks. Fits him perfectly and doesn’t rub.
Claire, Bath
Super handy for walks and travel
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Love this water bottle - it folds up small and takes barely any room in my bag. The wide opening is perfect for my bulldog’s chunky face, and he drinks from it with no fuss.
Dan, Manchester
Christmas Dog Collar Set
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Got this festive set for Buddy and it will be perfect around Christmas time. The design is lovely and adjustable, it is going to b a hit for the family photos!
Mark, Glasgow
Puzzle toys are genius!
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My spaniel Bella loves the treat twister. It keeps her busy for ages and she's way less bored when I'm working from home. So impressed!
Amira, Bristol
Premium AirTag Dog Collar
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Really useful collar if your dog is a bit of an escape artist! The AirTag slot holds securely, and it looks smart too. Only wish there were a few more colours, but otherwise excellent.
James, Leeds
Dinner time = playtime!
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I ordered both the PupPlatter and the Snack Slide Toy for my Labrador, Benny, and I’m so impressed. The PupPlatter slows down his eating perfectly and the different zones keep him focused longer. The Snack Slide Toy is brilliant too - he gets so excited figuring it out. Great enrichment combo and well worth it!
Emily, Liverpool
Sky Blue Velvet Collar & Lead Set
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The velvet finish is gorgeous - so soft and stylish! We get compliments on every walk. The matching lead feels strong and comfy to hold. Definitely feels like a luxury set.
Hannah, Surrey

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HeartSnug Lick Mat